PN PROVIDES EXCLUSIVELY PREMIUM SERVICE LEVELS.
Learn More About Our Comprehensive Services
Customer Service & Project Management
Our team of multilingual, international professionals guides your project through the stages of prototyping, production, quality control, delivery, and distribution. We have a firm commitment to delivering durable, functional products on time and on budget through strong communication and quality control.
Pacific Northern’s clients often refer to us as an integral part of their extended team; we would like to attribute this to the strong relationships we build and our customer service approach. This is first in our list of comprehensive services, as it is a thread interwoven throughout each stage in our end-to-end process. When we say, “Your Success Is Our Business,” we mean it. Our customer service department’s main objective is to keep this promise to deliver stunning and cohesive solutions.
PN helps our clients take full advantage of retail space to visually represent not only their offerings but also exemplify each’s unique brand. Our team conducts a comprehensive site survey to assess our clients’ retail goals and space requirements to develop visual merchandising display solutions. We have experience in creating cohesive visual merchandising across multiple licensees, making us a one-stop-shop for all visual merchandising and luxury packaging needs. PN also provides on-site consultation for store set-up and fixture implementation, bringing our clients’ visions to life.
Presentation plays a key role in your marketing strategy. Seeking inspiration from a variety of trends and resources, our well-rounded creative team will collaborate with you to create innovative and custom displays and fixtures that complement your brand image. Our team has experience in creating a variety of solutions for both retail and luxury items and is passionate about finding ways to maximize your brand identity beyond the initial scope of the project.
From logos and photography to eye-catching design and printing services, PN provides comprehensive graphic design solutions for your display projects. Whether you need visual merchandising guides, high-quality images, or mixed media collateral development, our world-class creative experts are here to assist with your business goals.
Our mechanical design team translates the creative concept into CAD-created technical drawings for the purpose of fabrication, focusing on engineering functionality to prepare your product for prototyping and manufacturing. At this stage in the process, Pacific Northern’s team begins value engineering, often designing a solution to meet price expectations and stay within both client and vendor budgets.
PN utilizes trends, materials, and manufacturing techniques from around the world. With over 25 years of experience and strong partnerships with vendors, PN can provide a variety of solution-based, cost-effective materials including textiles, woods, metals, electronics, lighting, and raw materials. PN can find the right materials for your product, whether your needs are value-focused, renewable, sustainable, luxury, etc.
Manufacturing and Quality Control
PN utilizes trends, materials, and manufacturing techniques from around the world. With over 35 years of experience and strong partnerships with vendors, PN can provide a variety of solution-based, cost-effective materials including textiles, woods, metals, electronics, lighting, and raw materials. PN can source the right materials for your product, whether your needs are value-focused, renewable, sustainable, luxurious, etc.
Warehousing, Distribution and Fulfillment
With multiple facilities around the globe, we are able to tailor-fit the services you need into a complete solution. If needed, we offer end-to-end management of your retail needs. Our Dallas facility handles large shipments and hundreds of containers annually from our manufacturing facilities in China and Mexico, as well as items shipped independently from our GSI Network.
Owned and managed in-house, our warehouse team take pride in superior inventory management, providing speedy service as well as clean, accurate inventory reports. Inventory is counted strictly and frequently so that discrepancies can be identified and resolved in a timely manner. Programs can be delivered for immediate fulfillment or maintained at our PN-owned and operated facilities and distributed to your retail locations as needed.
“Here at PN, we pride ourselves with providing a vast array of services for the retail industry. From our skilled design teams to our value- and sustainability-conscience engineers, and quality craftsmen, your project will be handled and delivered on time and on budget.”